February 16, 2022

HyphenMakeline400x275Hyphen, which develops software and robotics to improve efficiency in commercial kitchens, has announced raising $24 million in a Series A financing round. The company has raised $34.4 million to date, and will use the new funding to build out their factory, expand into new markets, invest in research and development for next-generation products, and deploy with customers in the U.S.

The company’s first product, the Makeline, automates the assembly of digital orders, including delivery, takeout, drive-through, and QR codes. The system is designed to be a one-to-one replacement of a restaurant’s existing makeline, and doesn’t require retrofitting or plumbing. The Makeline can produce 350 meals per hour, and eliminates order defects without taking up extra space, the company said. A makeline is a production process for the assembly line production of food, such as pizzas, sandwiches, and burritos, for example.

“We’re thrilled to bring on such a strong group of strategic investors to support our mission of putting commercial kitchens on autopilot,” said Stephen Klein, CEO and co-founder of Hyphen. “Razor-thin margins have plagued the restaurant industry for decades, but the pandemic exacerbated this with inefficient fulfillment of digital orders and a massive labor shortage. Hyphen solves this dilemma by automating the assembly process. Our Makeline automates the production of digital orders, and our KitchenOS augments labor with efficient workflows and actionable insights.”

The KitchenOS leverages data from the fully instrumented Makeline to provide insights such as notifying line cooks about what food to prepare next, in what quantity, and based on real-time ingredient levels. Extra features include restaurant-specific workflows, unit-level performance, recipe development and over-the-air menu updates.

The funding round was led by Tiger Global, with participation from Steve Fredette (the co-founder and president of Toast, Inc.). Existing investors that also participated in the round include Marc Rowan (co-founder and CEO of Apollo Global Management), and Donald Moore (former chief culinary officer and executive vice president at The Cheesecake Factory).

“Amid labor shortages and increasing customer demand for takeout and delivery, restaurants need ways to increase throughput and improve efficiency,” said Griffin Schroeder, partner at Tiger Global. “Hyphen created an intuitive and reliable solution that does both. We’re excited to partner with Stephen, Daniel, and their team to support restaurants across the country.”

For more details on the company and its offerings, visit the Hyphen website here.


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